Welcome back to the second half of our two-part article on how to diagnose a misbehaving phone. When a smartphone has begun to act up for no reason, responding strangely, flickering, or failing to use your favorite features, there are one of two things wrong. Either the settings have been messed with or your phone needs repairs. You can fix the first kind of problem at home and if that doesn’t work, call a professional. last time we talked about how other people, apps, and updates might change your settings and started talking about diagnosing screen behaviors as well. Today, we’ll pick up at batter behaviors.
Diagnosing Battery Behavior
There are a dozen or more reasons why your phone might be having battery problems, and most of them are settings. If you have been experiencing battery issues, it may be a problem with the way you have your phone set up or some of your usage habits. Start by closing apps and web browser tabs you’re not using. Keeping these open uses power and memory, and can drain your data updating and refreshing automatically. On that note, check your app settings to make sure nothing is set to stay on in the background and update automatically.
Having your wifi on when you’re not using it can be a problem, as can turning your screen brightness up to high. A black wallpaper can also save you battery power because dark pixels don’t need to be illuminated and animated screensavers are pretty, but take power to display. Finally, check your power and sleep settings. Some devices don’t go fully to sleep when you think they should, and someone may have even changed your setting to ‘never sleep’, which is a sure battery killer.
Diagnosing Other Issues
If you’re having trouble with your wifi, check to make sure airplane mode isn’t switched on. Your saved network connections may also have been wiped, interfering with your ability to auto-connect in your usual wifi locations. Many phones have only a small amount of local storage, and filling it up completely with photos and app downloads can cause important functions to stop running because they have no room to work in. One of the major causes of defect behavior is unnecessary and even dangerous apps, and many people experimentally install apps then never bother to clear them out when they go unused. Flip through your list of active apps and uninstall everything you don’t need.
Developer settings are for people who are building apps and need to test them on a local device before pushing them to an app store. It takes specific effort to activate them, but once you do it opens a whole bunch of settings everyday users really don’t want access to. Changing any of these settings can cause major broken-seeming behaviors and misuse could actually damage your phone to the point of requiring a factory reset.
On an Android device, you usually have to tap the version number entry several times, while for i-devices, you need to go through Safari into the debug console. Check your phone to see if developer settings have been turned on and, if so, if any of the dangerous semi-experimental settings have been activated. If you do not develop apps, your best bet is to reset all those unnecessary switches and disable developer settings on your smartphone before they can cause any (more) trouble.
If you have double-checked all your settings and installed apps and your smartphone is still acting funny, now is the time to call for repairs. My Broken Phone isn’t a hardware or computer repair business, we specialize in the high tech needs of modern smartphones. If you’ve tried all the practical home fixes and still can’t get your phone to work, contact us today and we’ll be more than happy to help!