4

May, 2017

How To Retrieve Files Off Of Your Broken Phone

By: | Tags: | Comments: 0

Data backups can help prevent you from losing data if your phone breaks, while micro soldering repairs can help you retrieve data on unbacked devices that are broken or have water damage.

Thousands of phones break every single day and yet a broken phone is easily one of the most disappointing moments we all face at some point. Your initial reflex is to panic–is all of your data safe or have you lost it all?

Your phone can always be replaced or fixed; it’s all of the data stored on your device that is irreplaceable. Many phone repair specialists will tell you they cannot retrieve data from badly broken devices. That’s not because it’s impossible to do so, but instead because most US-based repair shops don’t have access to the advanced technology of micro soldering repairs.

My Broken Phone offers advanced Micro Soldering repairs at two of our locations. That means we can retrieve data off devices that others cannot. That also means we can often fix phones deemed broken beyond repair.

The Importance Of Backing Up Your Device

Backing up your device on a regular basis can save you time, money, stress and a lot of hassles if, or rather when, your phone breaks.

There are many ways to backup an Apple device, including:

iCloud Storage

iCloud storage offers auto backups so long as the correct settings are turned on and you have enough storage space. To turn on the appropriate settings go to: Settings > iCloud > Backup.

-iCloud offers additional storage space for as little as 99 cents.

-To prevent wasting space, make sure you only select the types of data you want stored in your iCloud; for example pictures, email, contacts, etc.

-You can retrieve data stored in the Cloud by logging into your iCloud account on a computer.

iTunes Storage

To back up your device using iTunes, connect your device to a computer and open iTunes. From here, you’ll be asked to select the device you want to backup.

iTunes automatically uses your computer as the backup device. When you go to retrieve data you will need access to the same computer.

There are a couple of ways to backup data on Android devices, including:  

Google Drive Storage

Google Drive offers 15GB of free storage with your account. You can upgrade to 100GB for $1.99 per month. Backups are activated directly from your Google account.

Google does not automatically backup SMS/MMS. If you want to backup messages you might want to consider using a third party software, such as My Backup Pro. You can also use third-party software to set up automatic updates, such as AirSync from DoubleTwist.

SD Card Storage

You can store your data on an SD card, which can then be accessed by inserting it into any computer. The downside to this option is that backups are manual as opposed to automatic, and therefore take more thought and effort.

How to access SD card storage:

-Use a USB cable to connect your Android device to your Windows or Mac computer.

-Select “USB connection” on your Android and  swipe down on the main menu. Select USB Mass Storage > OK

-A new drive will show up on your computer for the SD card. It may show up under the name “Removable Disk.” Adding the date to the folder will help you keep track of your updates.

Retrieving Data From Water Damaged Phones

If your phone falls in water it’s important to take the right steps in order to have the best chances of retrieving data.

–Do not try to turn your phone on right away.

–Stick your phone in a plastic bag with silica gel packets or rice to help draw out moisture trapped inside. NEVER use a hair dryer on your device! This can force water deeper into your phone and ultimately cause more damage.

–Bring your device into My Broken Phone as soon as possible.

How To Retrieve Lost Data With Micro Soldering


If your phone will not turn on or function at all you are at risk for losing data.  Frequent backups might not be enough to retrieve all of your data. Micro Soldering is sometimes the only way to retrieve lost data on broken phones. Contact My Broken Phone today to learn more about Micro Soldering repairs and to find out which shop nearest to you offers this uniquely beneficial service.