Sony Xperia Z2 Repair

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Sony Xperia Z2 Common Issues

Won’t power on

Several phones of Sony’s Xperia line run into issues with the device not powering on at all. The issue could simply be that the phone’s battery is dead. If your Xperia is not turning on, the first step is to plug it in and leave it on the charger for at least 1 hour. If it’s still not powering on, open the side cover and use the tip of a pencil to press in the red button. This button is essentially the same thing as unplugging and reconnecting the battery (which you can’t do because the phone is sealed). If neither of these steps turn on your Xperia, your next step should be to stop by your local My Broken Phone repair center and have one of our technicians take a look at your device.

No Touch

Unlike iPhones and most Samsung devices, Sony does not integrate the digitizer into the LCD. On almost all Sony devices, the top glass of your phone is actually an electric circuit that is used to register your finger on the screen. That means this if the screen is cracked or damaged, the circuit will become incomplete and will no longer register your touch properly or at all. If your Sony device has lost touch functionality, bring your device into our technicians at My Broken Phone and have your screen replaced at a low price.

Water Damage

A major feature of Sony’s Xperia phones is the water resistant design. Unfortunately, water resistance is not guaranteed nor is it covered under the manufacturer’s warranty. If your charge port or SIM tray cover are not sealed perfectly, the phone will become damaged if submerged. If the unthinkable happens and your Xperia has become immersed in liquid bring the device into My Broken Phone immediately. Please note: the “rice trick” which involves storing the phone in a sealed container full of rice does not work. Water itself is a poor conductor and will typically not damage unpowered electronic components. However, unless you’re in a laboratory working with pure H2O, the liquid that has made it’s way inside your device is not pure water; it is the impurities found in the water that are corrosive to your phone and will damage it over time. While the rice may help absorb some of the water (which it doesn’t do very well anyway), it will not remove the corrosive minerals and acids from the motherboard. In almost every case, water damage needs to be treated by a complete disassembly and cleaning of your phone’s internal parts.